Shipping Policy

At Luxhowm, we strive to provide you with a seamless shopping experience, including timely and reliable delivery of your mats products. Please review our shipping policy for details on shipping times, costs, and processes.

Processing Time

• All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.
• You will receive a confirmation email with tracking information once your order has been dispatched.

Shipping Rates and Delivery Times

• Standard Shipping: Delivery within 7-14 business days.
• Express Shipping: Delivery within 5-13 business days (additional charges apply).

Shipping costs are calculated based on your location and the size and weight of your order. Shipping charges will be displayed at checkout.

International Shipping

• We currently ship worldwide. Delivery times may vary based on the destination country.
• Please note that international orders may be subject to customs fees, duties, or taxes. These charges are the responsibility of the recipient.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier's website.

Lost or Damaged Packages

• If your package is lost or damaged during transit, please contact us at support@luxhowm.com. We will work with the carrier to resolve the issue promptly.

Contact Us

If you have any questions or concerns about our shipping policy, please feel free to reach out to us at support@luxhowm.com. We are here to help!